Cybersecurity
Wikimee

Terms of Service

Agreements with a customer who opens an account or a user who joins an existing account.

Privacy

Our policy on what information we collect, how we use it and what choices you have.

How to use

A list of acceptable and unacceptable conduct for our Services.

Safety & Security

Information security and data protection has always been our top priority and we have tirelessly pursued a robust and mature security strategy since the day the company was founded. Below is an overview of Wikimee's security strategy, which includes an incredible partnership with Amazon Web Services, to bring you the most comprehensive security in line with international standards.

Security features that bring more control, visibility and flexibility

If you have any security questions or concerns, please contact our sales team. They will provide you with additional security artifacts and external reports confirming our security maturity.

Identity and device management

Make sure that only the right people and approved devices can access your company information on Wikimee with features such as single sign-on, domain claiming and support for enterprise mobility management.

Data protection

By default, Wikimee encrypts data at rest and data in transit for all our customers. We further protect your data with tools such as Key Management, audit logs and integrations with leading data loss prevention (DLP) providers.

Information governance

Wikimee offers governance and risk management features flexible enough to meet your organization's needs, no matter what they are. This includes global retention policies, customized terms of service and support for eDiscovery.

The security program AWS/Wikimee protects our organization and its data at every layer.

Certifications and certificates of conformity

ISO/IEC 27001

Information Security Management System (ISMS).

This independent, third-party certification ensures that Wikimee has an end-to-end security framework and a risk-based approach to managing information security. This certification illustrates Wikimee's dedication to establishing a best-practice security strategy in line with international security standards.

ISO/IEC 27017

Security Controls for Provisioning and Using Cloud Services.

This certification guarantees that Amazon Web Services, as a cloud service provider and host of the Wikimee Platform, has a direct focus on the information security aspects of cloud computing and a system of strict controls specific to cloud services.

ISO/IEC 27018

Protection of Personally Identifiable Information (PII).

This certification ensures that Wikimee, using AWS's sophisticated Information Protection tools, has measures in place to protect Personally Identifiable Information (PII) in accordance with the ISO/IEC 29100 privacy principles for the public cloud computing environment.

ISO/IEC 27701

Privacy Information Management System (PIMS).

This certification ensures that Wikimee, as a PII Data Processor, maintains a robust privacy information management system to ensure that effective controls are in place, not only to meet the requirements of the GDPR (General Data Protection Regulation - European Data Privacy Act), CCPA (California Consumer Privacy Act), but also that best practices are used to meet the requirements of many other privacy legislations such as the LGPD (Brazilian Data Privacy Act).

Our Security &

Data Protection Officer (DPO)

Name: Givaldo Marques da Silva

E-mail for LGPD dealings: dpo@wikimee.com

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